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Training Manager Opening at Monroe Ambulance
Training Manager Opening at Monroe Ambulance
Published on 01/28/2020 by Monroe Ambulance

Job Title

Training Manager (EMS)


Rochester, NY



FLSA Status


Shifts hiring

Full-time, Night Shift, Weekends

One Monroe

Monroe Ambulance is dedicated to medical services, transportation and education. We maintain a commitment to excellence in the delivery of responsible, professional, caring and affordable service.

Position Overview

Monroe Ambulance is seeking a qualified and experienced Training Manager to oversee all training and educational activities, both internal and external, for our dynamic business.

Essential Job Functions

  • Maintaining training and certification records for all EMS division employees to ensure compliance with Federal, State, Regional, and Local law and policies.
  • Completing and submitting all company required reports in a timely manner.
  • Developing, implementing, and coordinating presentation of a classroom orientation program for all new employees.
  • Maintaining relationships with all local training entities.
  • Coordinate the presentation of adequate continuing medical education programs, individual education plans, and other internal training and education requirements, as requested by the Deputy Chief of Patient Care.
  • Overseeing the NYS CME based recertification program for all EMS employees.
  • Coordinating the Driver Training Program with the Safety & Risk Manager.
  • Identifying and developing opportunities for additional income through external training initiatives.
  • Hiring, training, and supervising an adequate staff of instructors to meet both internal and external needs.
  • Maintaining constant communication and an open working relationship with all management and supervisory staff to facilitate the safe and efficient operations of the EMS division.



  • Provide training assistance to the Operations and Patient Care teams
  • Participation in completion of required performance reviews for instructors as assigned.
  • Attending all required meetings, including management, supervisors, REMAC, political / social functions, and other special events as assigned.
  • Oversee the Monroe Ambulance Training Billing and provide feedback/involvement in budgetary responsibilities
  • Participate in QA/QI meeting
  • Function as Course Sponsor Administrator
  • Create and implement performance improvement plans for employees as needed
  • Function on road as needed


  • Five years’ experience with commercial EMS with at least two years in an educational capacity.
  • Active CIC certification with 1-2 years’ experience.
  • Strong management, interpersonal and leadership skills.
  • Strong computer literacy skills with an emphasis on the Microsoft Office software suite.
  • Familiarity with applicable local, state and federal laws, regulations and guidelines.
  • Current / Valid NYS Paramedic Certification
  • Obtaining and maintaining instructor certifications as deemed necessary.

Other Skills/Abilities

  • Bachelor’s degree in Emergency Management Services, Business Management, Public/Business Administration, or closely related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job preferred.
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